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In this course, learners will study effective complaint handling. The course is designed to provide the learner with the skills and strategies for managing complaints from patients, service users or relatives effectively and efficiently.

Complaints Handling

SKU: CSEC160
£12.00Price
  • 69 minutes

Quality Systems
Matrix
NHS shared business

​Policy Library

BroadShield Ltd | Registered in England & Wales 
Registered Office:  1st Floor Bank House, Primett Road, Stevenage, Hertfordshire, SG1 3EE

Company Registration Number:  GB 07692894

© 2024 BroadShield - All Rights Reserved

 

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